Socialbakers System Overview
Identified - We are currently experiencing issues which may affect your ability to reply to Facebook direct messages in Community & Care. Currently, 0.3% of the outgoing replies to Facebook Direct Message fail to be published across our customer-base. The issue has been identified on Meta's API and promptly reported to Meta's customer support.

We are awaiting for resolution of the issue on the Meta API and will promptly share an update when a resolution is in place.

Apr 15, 2024 - 14:10 UTC
Suite Operational
90 days ago
99.9 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Suite Degraded Performance
90 days ago
99.98 % uptime
Today
Publisher ? Operational
90 days ago
99.93 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Community & Care Degraded Performance
90 days ago
99.93 % uptime
Today
Audiences Operational
90 days ago
100.0 % uptime
Today
Influencers Operational
90 days ago
100.0 % uptime
Today
Content Hub Operational
90 days ago
100.0 % uptime
Today
Paid Operational
90 days ago
100.0 % uptime
Today
Add Profile Operational
90 days ago
100.0 % uptime
Today
Unified Analytics Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Analytics uptime
Fetching
Dashboard uptime
Fetching
Builder uptime
Fetching
API uptime
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Account page
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Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

Unresolved incident: Unable to reply to Facebook direct messages (Meta API).

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.